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NHS Direct only provided its service for residents and visitors in England, and there are corresponding public services covering Scotland (NHS 24) and Wales (NHS Direct Wales). NHS Direct’s core service was the provision of health advice to the public through the national telephone service or through digital channels including the website.In England and Wales, the NHS Direct telephone service was available on 0845 46 47 and was run by a specially trained team of information handlers and healthcare professionals, including nurses and dental nurses.

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Update Star has been tested to meet all of the technical requirements to be compatible with Windows 10, 8.1, Windows 8, Windows 7, Windows Vista, Windows Server 2003, 2008, and Windows XP, 32 bit and 64 bit editions.For more complex queries, the symptom checkers allowed the user to receive a call back from a nurse or to take part in a webchat for further information and help.All NHS Direct health advice and information on the website passed through a rigorous clinical check by medical professionals before it was published.These original sites were set up as pilots but soon proved successful, reaching over 1 million people and earning highly positive feedback.Additional waves of pilots were established in contact centres around England until the whole country was covered by the NHS Direct telephone service in 2000.Update Star includes support for many languages such as English, German, French, Italian, Hungarian, Russian and many more.

You can choose your language settings from within the program.

As many callers were advised to look after their symptoms at home without seeing their GP, the NHS Direct telephone service reduced the demand on NHS resources and helped to avoid unnecessary trips to the doctor, dentist and accident and emergency department.

The NHS Direct telephone service also provided a confidential interpreter service in many different languages, which could be accessed by stating the language required when the call was answered.

Simply double-click the downloaded file to install it.

Update Star Free and Update Star Premium come with the same installer.

NHS Direct provided an interactive TV service via Sky Interactive until 31 March 2009, when the service was closed.