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Some food has fallen on the floor and she kept pushing to serve the same food and was reluctant to discard that tray. Seems the whole crew has attitude problem in terms of Service. This was my first time ever to use but poor experience.I was pleasantly surprised they had a snack service on such a short flight.
I am very disappointed of their customer service standards. Then were no Turkish Air representative available to guide to terminal, to reassure flight will be held. Turkish Air representatives near lines to say—we are aware you are connecting would have alleviated stress.Here's why: We’re not the seller At KAYAK we don’t set prices, so it’s not possible for us to guarantee what other companies are selling.We aggregate tons of data for you Our service lets you quickly and easily compare results from hundreds of travel sites at once.Strange choice of in-flight movies; no accounting for taste, I guess. Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers.The food was really quite poor but it was a short flight to be honest.Overall not as pleasant as the China Southern flights.
I would not like to choose them again unless i had to.
Also, really tired of the fake business class on these flights...
With the number of tourists entering the country you would think they would have done something about it. The Kuwait business lounge was good especially after the Wingtips lounge at JFK.
The staff there was so loud talking to each other I had to asked them to be quiet for the guests these, especially when one is stranded at midnight in a crowded space.
The crew, food and seat was good on the flight considering the competive price of the ticket. With a 1 1/2 hour connection, I was told when I checked in that the other planes would definitely be waiting for us. When I landed at Kuwait, the transit desk casually offered me a seat on a flight 24 hours later, expecting me to stay overnight.
I did not have an option to order kosher meal when I did my online check-in so I called customer service and the lady on the line barely spoke English and even though I warder kosher meal and verified it with her when I go to the plane the crew told me they don't have a kosher meal for me. No alternate flight arrangements were made as the staff was switching duty.