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Consumer guide online dating

The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them.

Searching is quick and easy from the home page, and that's just the beginning of this great user experience.From the comfort of your own home or apartment, you can browse through hundreds of pictures and profiles, strike up dozens of conversations, and date as often as you like.To meet the needs of all these daters, many online dating services have been created.In addition, the defendants failed to tell subscribers that their subscriptions would be renewed automatically and that they would continue to be charged until they canceled.To avoid additional charges, members had to cancel at least 48 hours before their subscriptions ended.“JDI Dating used fake profiles to make people think they were hearing from real love interests and to trick them into upgrading to paid memberships,” said Jessica Rich, Director of the FTC’s Bureau of Consumer Protection.

“Adding insult to injury, users were charged automatically to renew their subscriptions – often without their consent.” According to a complaint filed by the FTC, JDI Dating and William Mark Thomas operate a worldwide dating service via 18 websites, including cupidswand.com, and

In its first law enforcement action against an online dating service, the Federal Trade Commission has reached a settlement that prohibits JDI Dating Ltd., an England-based company, from using fake, computer-generated profiles to trick users into upgrading to paid memberships and charging these members a recurring monthly fee without their consent.

The settlement also requires the defendants to pay $616,165 in redress.

The Commission vote authorizing the staff to file the complaint and proposed stipulated order for permanent injunction was 5-0.

The complaint and stipulated final order were filed in U. District Court for the Northern District of Illinois, Eastern Division, on October 27, 2014.

The order also bars the defendants from using consumers’ billing information to obtain payment without their informed consent.