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Compatible Partners' users are seen as quite desirable." but, as of March 1, 2012, it shows the last time the person logged on to e Harmony (non-mobile browsers only).In May 2015 recent user login activity was removed from the expanded profile view.
A recurring complaint by eharmony customers for years is the misuse of the website to incur auto-renewals from members.Michelle Garcia, writing in the LGBT-interest magazine, The Advocate, also said that, like e Harmony, Compatible Partners attracts high-quality customers.According to Garcia, "Because of the price tag and the emphasis on long-term relationships...In 2010, e Harmony settled a separate class-action lawsuit filed in California that alleged illegal discrimination based on sexual orientation.The company, which did not admit wrongdoing, agreed to allow access to both its gay and straight dating sites with a single subscription, to display its gay dating services more prominently and to establish a settlement fund to pay people who can show they were harmed by the company's policies.Prospective members complete a proprietary questionnaire about their characteristics, beliefs, values, emotional health and skills.
Matching algorithms, which the company believes matches people's core traits and values to replicate the traits of happy couples, use these answers to match members with users the company believes will be compatible.
Users looking for a same-sex relationship will be matched on e Harmony's sister site,
When it began, e Harmony did not offer same-sex matches; it now offers them through a separate service, Compatible Partners.
After answering a 258-question profile, some would-be customers are frustrated when they are not accepted for the matching process.
About one in five people are rejected by the service for reasons including that the user is currently married or has been married more than four times, provides inconsistent answers in the profile, fails its "dysthymia scale", or is identified as possibly having "severe depression".
In July 2012, the 78-year-old e Harmony founder came out of retirement to become chief executive.